Terms of Service

1. Description of the Service

FormLoop is a mobile-first web application that provides:

• Recurring checklists and task tracking — Create checklists whose items reset on a schedule (daily, weekly, monthly, or custom) and track completion by person or team.
• Standard forms — Build and collect responses to forms with various question types (text, select, date, file upload, etc.).
• Form instances — Assign forms or checklists to individual users for per-person tracking (e.g., onboarding checklists).
• Templates — Use system or account-level templates to create forms and checklists quickly.
• Integrations — Connect Slack, Google Sheets, and email to receive notifications and export submission data according to rules you configure.

We may add, change, or discontinue features from time to time. We will use reasonable efforts to notify you of material changes.

2. Accounts and Eligibility

• You must be at least 16 years old and have the legal capacity to enter into a binding agreement to use the Service.
• You sign in via Google OAuth. You are responsible for maintaining the security of your Google account. We are not responsible for unauthorized access resulting from your failure to protect your credentials.
• If you create an organization ("account") on FormLoop, you become the account owner and are responsible for the account, including inviting members, assigning roles, and configuring forms and integrations.
• Account owners and admins may invite others to join the account. By accepting an invite or joining an account, users agree to these Terms and to the account owner's and admins' management of the account and its data.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates applicable laws, regulations, or third-party rights.
• Upload, submit, or transmit content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Attempt to gain unauthorized access to the Service, other accounts, or any systems or networks connected to the Service.
• Use the Service to send spam, phishing, or unsolicited communications.
• Interfere with or disrupt the Service or servers or networks providing the Service.
• Use automated means (e.g., bots, scrapers) to access or use the Service except as permitted by us (e.g., official APIs if we provide them).
• Resell, sublicense, or commercially exploit the Service except as expressly permitted by us.

We may suspend or terminate your access if we reasonably believe you have violated these Terms or pose a risk to the Service or others.

4. Your Content and Data

• You retain ownership of the content and data you create and submit through the Service (forms, checklist items, submissions, answers, and other materials) ("Your Content").
• You grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display Your Content as necessary to provide, operate, and improve the Service, including to run recurrence and scheduling, send notifications, and support integrations (e.g., sending data to Slack, Google Sheets, or email as you configure).
• You are responsible for Your Content. You represent that you have all rights needed to provide Your Content and to grant us the license above. We do not assume any obligation to monitor or police Your Content, but we may remove or refuse to display content that we believe violates these Terms or the law.
• Our use of personal data is described in our Privacy Policy. By using the Service, you also agree to the Privacy Policy.

5. Our Intellectual Property

FormLoop, our logos, product names, and the design and operation of the Service are our property or our licensors'. You may not copy, modify, distribute, or create derivative works of the Service or our branding without our prior written consent. We grant you a limited, non-exclusive, revocable license to access and use the Service for your internal business purposes in accordance with these Terms.

6. Third-Party Services

The Service integrates with third-party services (e.g., Google for sign-in and optional Sheets/Gmail use, Slack, and email providers). Your use of those services is subject to their respective terms and policies. We are not responsible for the availability, accuracy, or conduct of third-party services. You are responsible for any authorizations and configurations you set up (e.g., Slack workspace connection, Google Sheets authorization).

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOU USE THE SERVICE AT YOUR OWN RISK.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FORMLOOP AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, REVENUE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Indemnification

You agree to indemnify, defend, and hold harmless FormLoop and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) Your Content, (c) your violation of these Terms or any law, or (d) your violation of any third-party rights.

10. Termination

• You may stop using the Service at any time. Account owners may close their account and request deletion of account data in accordance with our policies and applicable law.
• We may suspend or terminate your access to the Service, or your account, at any time for any reason, including for violation of these Terms, with or without notice. Where required by law, we will provide notice.
• Upon termination, your right to use the Service ceases. We may retain and use your data as described in our Privacy Policy (e.g., for legal compliance or dispute resolution). You may request deletion of your personal data as set out in the Privacy Policy.

11. Changes to the Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. For material changes, we may notify you by email or through the Service. Your continued use of the Service after the effective date of the changes constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.

12. General

• Entire agreement. These Terms, together with the Privacy Policy and any other policies we publish for the Service, constitute the entire agreement between you and FormLoop regarding the Service.
• Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.
• Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
• Governing law. These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Service shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. (If you are in the European Union or another jurisdiction that requires a different governing law or venue, mandatory consumer rights may apply.)
• Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13. Contact

For questions about these Terms of Service:

• Email: legal@formloopapp.com